MERCH TROOP — Live event customization Design the guest journey Planning worksheet, not a quote or booking confirmation. Where does a first-time guest discover the offer? Answer / owner: ______________________________ Will guests wait nearby or return later? Answer / owner: ______________________________ How does the completed item reconnect with its guest? Answer / owner: ______________________________ DECISION SHEET Discover | Understand the offer | Show the approved finished result. Choose | Select the product and decoration | Use the same labels throughout. Confirm | Check the final choice | Add a proofing step for personal text. Collect | Receive the correct item | Use the agreed collection reference. Event date: __________________ Venue: __________________ Guest estimate: __________________ Open decisions: __________________ Contact Merch Troop: contact@merchtroop.com | (562) 614-4800 Source: https://liveeventcustomization.com/guides/guest-journey/